Wind Creek Hospitality reopens casinos

Published 10:14 am Wednesday, June 10, 2020

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Wind Creek Hospitality announced recently the reopening all three of its Alabama-based resort properties.

A soft opening to small groups of invited guests was held June 4, followed by a public opening for the new full operation on June 8.

New policies to ensure that guests can enjoy themselves safely include temperature checks for all guests and employees, and masks or face coverings will be required for everyone, according to WCH.

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Guests are asked to bring their own mask. Players who do not have their own mask will be able to acquire one on property for a small donation supporting local first responders, health care providers and COVID patient relief funds. Additionally, smoking will only be allowed in designated spots separate from the gaming floor, restaurants and other public areas, according to a release.

To accommodate social distancing, all of the properties will be limiting the number of guests on the casino floor; this new capacity is roughly one-third of normal operations.

All locations are employing increased distances between tables in dining venues and clearly marking appropriate distances near hotel check-in, player services and other areas where lines historically formed.

Upon reopening, the casino floor will be open to the public for four sessions each day and deep cleaning will be conducted between sessions. These deep cleaning efforts are in addition to the cleaning of each machine before and after every guest.

Special waiting areas will be available for guests at each property if a property is at capacity. For those who want to plan ahead, Wind Creek is introducing a new reservation system that lets guests make a reservation for a particular session up to 14 days in advance.

According to Jay Dorris, CEO and President of Wind Creek, “Just like your favorite restaurant on a Friday night, a reservation isn’t required. But if you absolutely want to join us on a given day and time, reservations are available.”

The reservation system is open to guests, who can visit

Reservations can also be made by calling (866) WIND-360 [866.946.3360] or a casino host.

Details about all safety protocols are available at