Walmart, Sam’s Clubs require face coverings at stores

Published 10:49 am Wednesday, July 15, 2020

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New rule will go into effect on Mon., July 20

Walmart and Sam’s Club officials announced today that beginning July 20, all customers will be required to wear a face covering.

The requirement was established to help combat the spread of COVID-19.

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“From the beginning of the COVID-19 pandemic, our focus and priority has been and continues to be on the health and safety of our associates, members and customers,” Walmart and Sam’s Club officials said in a release. “As the number of confirmed cases has spiked in communities across the country recently, so too have the number and types of face covering mandates being implemented. Currently about 65 percent of our more than 5,000 stores and clubs are located in areas where there is some form of government mandate on face coverings. To help bring consistency across stores and clubs, we will require all shoppers to wear a face covering starting Monday, July 20. This will give us time to inform customers and members of the changes, post signage and train associates on the new protocols.”

Officials said in a release that according to the CDC, face coverings help decrease the spread of the virus, and because it can be spread by people who don’t have symptoms and don’t know they’re infect, it’s important for all to wear a face covering in public and social distance.

In addition to posting clear signage at the front of our stores, Walmart has created the role of Health Ambassador and will station them near the entrance to remind those without a mask of our new requirements. Our ambassadors will receive special training to help make the process as smooth as possible for customers. The ambassadors, identifiable by their black polo shirts, will work with customers who show up at a store without a face covering to try and find a solution. We are currently considering different solutions for customers when this requirement takes effect on July 20.

To help ensure consistency with this new process, all stores will have a single entrance.

At Sam’s Clubs, associates at the entrance will follow the same process with members, politely reminding them of our requirement to wear a face covering when shopping with us. Complimentary masks will be provided if the member doesn’t have one. Or members can purchase masks in the club.