• 75°

Digital phone service offered

By By Janet Little Cooper
Atmore residents now have a choice of what provider will be patching their residential phone calls through for them.
Mediacom Communications of Gulf Breeze, Fla., launched its new residential phone service in Atmore Monday, Dec. 18 offering a bundle of state-of-the-art video, voice and data products through one broadband pipe into the home.
"I am pleased to announce that with our new digital phone service, consumers in these counties can now enjoy a technically advanced, feature-rich, lower-cost alternative to traditional telephone service," Mediacom Regional vice president David Services said. "Our customers will also have the convenience of dealing with one company and one monthly statement for all of their cable television, high-speed Internet and phone needs."
Mediacom phone service will be offered for a flat monthly rate as low as $29.95 if the Mediacom customer subscribes to both Family Cable and Mediacom Online(r) high-speed Internet service.
Mediacom customers with either Family Cable or Mediacom Online(r) will pay $39.95 a month when they add the new phone service. Customers are not required to purchase any other Mediacom products before using the Mediacom phone service.
"Our phone service launch in Escambia County, Ala., is the latest example of how Mediacom is keeping abreast of new technologies and making available advanced products to our customers," Services said. "Our huge investment over the past four years to create a state-of-the-art, fully interactive, fiber-optic broadband network has allowed Mediacom to launch new products and services, including video-on-demand, high-definition television, digital video recorders, business enterprise solutions, and now our residential phone service. In addition, in just the past 18 months, we have tripled the speed of our award winning Mediacom Online(r) high-speed Internet service at no additional charge, keeping our Florida customers at the forefront of the digital age."
According to Services, Mediacom phone customers will have unlimited calling, anytime and anywhere in the 50 states, Puerto Rico, the U.S. Virgin Islands and Canada.
Calling features such as voice mail, caller ID, three-way calling and call forwarding will be included at no additional charge. There are no subscriber line or per minute calling fees like those charged by traditional phone providers. The only extra charges are taxes, regulatory fees and optional services the customer uses.
Services also said that emergency 911 calls are connected to the same public safety network that traditional telephone companies use. Customer calls are carried over Mediacom's own secure broadband network, not the public Internet, and the voice packets are prioritized to ensure a quality of service that cannot be matched by other Internet phone services.
"Switching to Mediacom phone service will be simple and requires no mandatory contract term or extra equipment to purchase," Services said. "Customers can use their existing phones, jacks and in-home wiring, and can access optional features including international calling, directory assistance, operator services, and view the details of their bill online. Customers may keep or change their existing phone numbers."
If you are interested in the new phone service offered by Mediacom, call 866-746-7312 or access the company's website at www.mediacomcable.com/phone.
Mediacom Communications is the nation's eighth largest cable television company and one of the leading cable operator focused on serving the smaller cities and towns in the United States. Mediacom Communications offers a wide array of enhanced broadband products and services, including video-on-demand, high-definition television, digital video recorders, high-speed Internet access and phone service.